InvoiceCloud Payments Open February 5, 2026

 In Alerts, City Government, Finance News, General News, News

Citizens of Atchison,

The City’s new and improved bill pay service through InvoiceCloud will be fully online starting Thursday, February 5, 2026. You will receive an email or phone call from InvoiceCloud with instructions on how to setup your online account. If you currently have AutoPay payments with a credit or debit card, you will need to re-enroll in InvoiceCloud’s AutoPay system. If you have Automatic ACH Bank Drafts setup with the City directly, you do NOT need to update online payments! If you want to view your online bill statements, you can still setup an account with InvoiceCloud.

 

As a reminder: the new InvoiceCloud platform features a user-friendly portal and more features to view and pay bills online. You are able to schedule payments, pay by text, pay with popular mobile wallets, and more. It is simple, safe, and secure. Residents who currently pay their bills online or through automatic payments via card will need to re-register their account and re-enroll in card AutoPay during the transition process. While this step will require some input from the resident, InvoiceCloud will contact you directly to facilitate the transition.

The transaction fee structure will also change with the launch of the new InvoiceCloud platform. All credit and debit card payments, including those through a mobile wallet, will incur a 3.15% transaction fee ($1.95 minimum fee). Automated phone payments (IVR) will incur an additional $0.95 transaction fee. These fees are paid directly to InvoiceCloud through their platform for their services. With InvoiceCloud’s platform, you can:

  • Pay your utility bills anytime 24/7 via the easy-to-use online portal
  • Schedule a payment for any future date (on or before the due date)
  • Enroll in AutoPay – to save time and avoid late or missed payments
  • Pay by Text to get text notifications about your bill and pay by text if you’re on the go
  • Pay via mobile wallet methods like Venmo, PayPal, Apple Pay, and Google Pay
  • Setup Paperless Billing and text/email payment reminders

The City will continue to offer several options for residents to make payments without incurring any transaction fees. The first option is to pay with cash or check. Cash or checks can be delivered to the Customer Service window on the first floor of City Hall (515 Kansas Avenue), sent to City Hall via US Mail, or placed in the secure green drop box in the alley behind the post office (the alley is north of Kansas Avenue and it runs between 6th Street and 7th Street). The other option is for those who want to continue with the ease of automatic payments without the added transaction fees: Automatic ACH Bank Drafts. To setup Automatic ACH Bank Draft, complete a Bank Draft Form, which can be downloaded by clicking this link or picked up in-person from the Customer Service window on the first floor of City Hall. The completed bank draft form should be turned in with a voided check at the Customer Service window, in an envelope in the green drop box, or scanned and emailed to reaganf@cityofatchison.com . One important distinction to consider: AutoPay on InvoiceCloud’s platform (with transaction fees) can be scheduled for a specific day of the month, but Automatic ACH Bank Drafts with the City’s Bank Draft Form (no transaction fee) will be withdrawn from the account on the utility statement’s due date.

If you have additional questions or concerns during the transition process, please reach out to us at (913) 367-5500 or customerservice@cityofatchison.com.


Mark Westhoff, City Manager