If sewer backs-up into my house, isn’t the city responsible for the damage and/or replacing my line?
No. All problems that happen on your side of the line are definitely your responsibility. The City is only responsible for reasonably maintaining the public line up to the point at which it [...]
No. It is a customer’s decision to establish water service and the customer’s responsibility to pay for the service. If payment is not rendered for services used, the City is not responsible for [...]
Even if I’m behind on my city utility payments, doesn’t the City have to keep my water on if it’s below freezing outside?
No. Utilities are provided to customers who pay on-time and in-full for the services they use. There is no cold weather provision for water.