If sewer backs-up into my house, isn’t the city responsible for the damage and/or replacing my line?
No. All problems that happen on your side of the line are definitely your responsibility. The City is only responsible for reasonably maintaining the public line up to the point at which it connects to your property. Even so, tree roots, main breaks, debris your neighbor threw down the storm sewer, these are all things outside of our control and responsibility. If you experience a problem with water or sewer service, call us at 913-367-5500. Our service crews will do an inspection and, if necessary, perform maintenance on the public main to correct the problem. If, however, the problem is occurring between the main and your house on your private line(s), then it is your responsibility to maintain, fix, or replace the line as the situation may be. Please note: You will need the services of a LICENSED contractor and/or plumber to make repairs. Tradesmen who are not licensed by the city are not lawfully allowed to do business in the community. Before you sign on the line, call our Community Development office at 913-367-5560 to see if your potential contractor is legit.